Cancellation Instructions

Right of withdrawal


Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:


Right of withdrawal


Right of withdrawal


You have the right to cancel this contract within 14 days without giving reasons.


The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.


In order to exercise your right of withdrawal, you must contact us (Baur acoustic engineering GmbH, Hans-Mess-Str. 3 61440 Oberursel, Tel: 06172/ 593 929 3, Email: by means of a clear declaration (e.g . a letter sent by post or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.


In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.


Consequences of revocation


If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.


You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.


You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.


Exclusion or premature expiry of the right of withdrawal:


The right of withdrawal does not apply to contracts


- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.



Sample cancellation form


(If you want to cancel the contract, please fill out this form and send it back.)



Baur acoustic engineering GmbH

Niklas Baur

Hans-Mess-Str. 3

61440 Oberursel,



-I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)




-Ordered on (*) / received on (*)



-Name of the consumer(s)


-Address of the consumer(s)


-Signature of the consumer(s) (only for paper notification)





(*) Delete what is not applicable


Information on online dispute resolution: The EU Commission will provide an internet platform for online dispute resolution (so-called “OS platform”) in the first quarter of 2016.

The OS platform is intended to serve as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts.

The OS platform will be accessible at the following link: